STUDENT INSTRUMENT GUARANTEES

A good student instrument is essential to starting a player's musical journey on the right foot. It helps the student develop a good technique and works with, rather than against them. They will not display the frustrating and potentially discouraging problems that will surely emerge on a poorly made instrument. These can also become very expensive, if not impossible to maintain.

We do understand though that a good student instrument can sometimes be a significant investment, not to mention a risky one if the student is unsure if they will continue beyond the initiation stage. That is why we have created the Guaranteed Buy-Back and Guaranteed Trade-Up plans, to provide you peace of mind and more value.

GUARANTEED BUY-BACK

If returned within 2 years, we will refund the owner half of what they originally paid.

GUARANTEED TRADE-UP

If traded-in within 3 years, we will credit the owner 80% of the amount originally paid towards a new clarinet or saxophone worth $3,000 or more.

  1. Instrument must have been purchased from Notus Winds.

  2. The instrument must be maintained in fair and reasonable condition. Any significant deterioration of the instrument, as determined by Notus Winds will lower the value of the Buy-Back/Trade-Up.

  3. Notus Winds will maintain at no cost to you any adjustments for the first twelve months which also includes a free COA. Work done by anyone else not authorised by Notus Winds will void your warranty.

  4. It is a condition of these offers that the instrument receive at least one Comprehensive Service by Notus Winds before being returned (unless it was purchased less than twelve months prior) and this will be capped at $200. If the instrument has not received a Comprehensive Service, then we may still be able to buy it back or trade it in towards an upgrade, but the value will depend on the condition of the instrument.

  5. The guaranteed capped service fee of $200 is subject to the instrument being in fair and reasonable condition. Any abuse or extraordinary wear on the instrument may incur additional charges which will be quoted on assessment.

    *Offers apply only to instruments from our Student range.

Terms & Conditions